Shipping policy

Shipping Policy

At Cureva, we aim to process and deliver your order as smoothly as possible.

Order Processing

Orders are processed within 1–2 business days after successful payment confirmation.

Payments made through our available payment methods must be successfully confirmed before an order can be processed.

Orders are not processed on weekends or public holidays. If your order is placed over a weekend or public holiday, processing will begin on the next business day.

Delivery Time

After your order has been processed, delivery usually takes 8–14 business days.

Please note that delivery times may vary depending on your location, courier delays, public holidays, high order volumes, or factors outside of our control.

Delivery Areas

We currently deliver within South Africa.

Shipping Fees

Shipping fees, if applicable, will be shown at checkout before you complete your order. Any free shipping promotions will also be clearly displayed on our website.

Order Tracking

Where tracking is available, we will provide tracking details once your order has been dispatched.

Incorrect Delivery Details

Please make sure your delivery address, phone number, and email address are correct before placing your order.

Cureva will not be responsible for delays or failed deliveries caused by incorrect or incomplete delivery information provided at checkout.

Delayed Orders

While we do our best to deliver within the estimated timeframe, delays can sometimes happen. If your order has not arrived after the estimated delivery period, please contact us so we can assist you.

Contact Us

For any shipping-related questions, please contact us at:

Email: [Insert your support email]
Business Name: Cureva